Management TeamResponsibilities of The Management TeamOur trusted community managers are responsible for maintaining the common areas of your HOA community, while you focus on enjoying life in your own home. This includes:
Our homeowner association management plans also include board management and financial management services to help keep your community running smoothly.
| New HomeownersWelcoming New Homeowners to the Neighborhood
The key to the success of The Orchard is that we believe each homeowner community has a unique personality that is the sum of the individual resident’s pride in the place they live. At The Orchard, we connect people living in the community to the promise of having a great place to call home. |
Our Full-Service Community Management Offerings:
Total Access- On-site staff is located, hired, and trained, by our staff, to ensure smooth operations and minimize board member stress. Our on-call service is provided around the clock, every day of the year, to assist you with any emergencies that may arise.
Board Meeting Guidance- We’re unique in our industry; rather than waiting for direction from our community association board members, we provide a proactive approach to management through our “Leadership Management” program.
Regular Property Inspections- Performed by the manager assigned to the account, ensuring the community is well maintained. During property inspections, vendors are met with on-site to ensure that Board directives are appropriately communicated. The manager also inspects the property for homeowner compliance with architectural guidelines and document use restrictions.
Regulation Support- Rules and regulations are prepared at community inception. However, our managers regularly audit all rules to ensure legality and effectiveness of content. In addition to preparation, our management team tracks and applies enforcement processes to ensure homeowner compliance.
Vendor Management- We provide suggestions, supervision and coordination for any 3rd Party Vendor Service that your community association needs. All vendor work is performed in accordance with our Vendors Standards. Work orders and payments are processed in a timely manner through this very efficient system, so all records are continuously up-to-date.
Election Coordination- Annual election package preparation and distribution is performed by your manager, who will also schedule and conduct these meetings.
Website Management- Community website construction, hosting, and maintenance is offered (under separate contract) providing a central digital location for easy reference of governing documents, minutes, activity calendars, and other vital information about the community to its homeowners. Community websites can be linked to The Management Trust website to provide homeowners convenient access to
greater, value-added resources.
Member Communication- Communication is a key element in the creation of a successful community. Our managers prepare and distribute newsletters on a regular basis, providing insight and important information to the community residents. Community association forums are also helpful in educating members regarding special projects or specific issues affecting the community.
Service You Can Count On
The Management Trust’s depth of knowledge, resources and customer service has elevated us to the top of the community association management industry, however we never stop searching for new ways to improve upon our already high standards. Our culture promotes a steady flow of information between divisional offices. As new ideas are shared, all employee owners are encouraged to expand upon them to connect a promising idea to an innovation that can be implemented in our every day practice.